Solved

Unable to adjust swimlane height

Forum|Forum|3 months ago
June 18, 2026
5 replies
220 views

I am collaborating on a LucidChart and need to increase the height of a swim lane (1 out of 6) because it is getting too crowded with all the flowchart symbols. I followed the instructions to find the Grid Layout toggle but it is not appearing. I have not selected anything else in the swim lane (apparently a common mistake) and I have only selected the outer line of the “pool”. What else could be issue?

Best answer by Leianne C

Hi @Lisette P., thank you for posting in the community! To confirm, are you following the steps outlined in this Help Center article to enable Grid Layout (formerly known as assisted layout)? If the issue still persists, would you mind sharing a screenshot of what you see in the right contextual panel when you select?

I’ve also included an example of what I see on my end when selecting a swim lane:

Please let me know if this is not the case for you, or if you have any questions!

Leianne CAnswer

Lucid support team

Hi @Lisette P., thank you for posting in the community! To confirm, are you following the steps outlined in this Help Center article to enable Grid Layout (formerly known as assisted layout)? If the issue still persists, would you mind sharing a screenshot of what you see in the right contextual panel when you select?

I’ve also included an example of what I see on my end when selecting a swim lane:

Please let me know if this is not the case for you, or if you have any questions!

L

Lisette P.Author

Hi @Leianne C , thank you for responding! Please see the screenshot below of what I see.

I did try on a second page with a new swim lane/pool and it did appear (for clarity, I did not create the original swim lane I am working on).

Leianne C

Lucid support team

Hi @Lisette P., thanks for sharing the screenshot. It sounds like the original swim lane was likely created before assisted layout became available.

Could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Help Center article.

Thank you for your help and patience. Please let me know if you have any questions!

L

Lisette P.Author

Hi @Leianne C , I just found out that the swim lane was locked. I now have access. Thank you for all the patience and support!

Leianne C

Lucid support team

Hi @Lisette P., thank you for the update! I’m glad to hear you found what was causing the issue. Please feel free to let me know if there’s anything else I can do to help!

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