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I previously used lucidchart with a business account and have many files that I want to reuse.  As the account is no longer active, I am able to edit or export only the last 3 files that I had worked on.

 

I now use a personal (paid) account and would like to have these old files available to edit.  Is it possible?

Hi ​@dfrew1, thank you for your post! I recommend checking out this Transfer Lucid documents article from the Lucid Help Center for the different options available for transferring contents between accounts. If those options don’t work for you, you may consider sharing the documents with your personal (paid) account and create a copy using that account. This way, your new account will become the owner of those copied versions and it will be available for editing.

I hope this helps! Feel free to let us know if you have any questions. 


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