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Question

The login screen does not provide a choice when the user has multiple Azure identities active

  • May 12, 2026
  • 0 replies
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I have 3 Azure identities that I regularly switch between.  When I log in with my email, it seems to detect that my organization has integrated SSO.  Then it redirects to a Microsoft login page and immediately takes one of my logged in Azure identities.  Except it picks the wrong one.  I have a bunch of “your request has been submitted to your organization” emails because Lucid is interpreting its error as a request to join one of the other identities (where I won’t get a Lucid invite) with my primary identity.  I even log in with my email, and it goes and chooses a different identity provider.

The only way I can use Lucid without clearing all my cookies is to use an incognito browser window, which is not what I want to be doing.  This is clearly a bug in the code that processes logins on the Lucid front page.

Also, where in the world am I supposed to file a bug report?  I could not for the life of me find a link.  This is not a “Question for the community”.  This is a “bug report because your software is broken”.