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The LeanIX integration for diagrams has stopped working

  • June 16, 2026
  • 3 replies
  • 145 views

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Hi,

We get the following error when we try to link LeanIX to Lucidchart (was previously working without issue):

"{"error":"Unauthorized","details":"Bad client ID or redirect URI"}"

Any ideas how to resolve?

Thanks

Best answer by aishakhan

Hi ​@SamBoots,

 

I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!

Comments

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  • Lucid support team
  • June 16, 2026

Hi ​@SamBoots,


Thank you for posting in the Lucid Community! It looks like our Development Team is investigating this, I will be sure to provide an update within this thread. I appreciate your patience in the meantime.


Forum|alt.badge.img+4
  • Lucid support team
  • Answer
  • June 25, 2026

Hi ​@SamBoots,

 

I have good news! Our development team has let me know that the issue should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!


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  • Author
  • July 6, 2026

Now working, thank you!