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Text in mermaid diagrams does not render in Google Docs

  • December 3, 2025
  • 3 replies
  • 42 views

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When I create diagram as code using the new mermaid functionality in Lucidchart, and then import it into a Google Doc using the official Lucidchart integration, the text on the diagram is not displayed in Google docs.

This was also reported here, but that question is marked as answered, without a solution to the text problem.

Example diagram:

stateDiagram-v2
[*] --> state1: The first state
state1 --> state2: The second state
state2 --> [*]: The end state
note right of state2
This is a note
on the right side
end note
The result in Google Docs

 

Best answer by Ambar D

Hi ​@asarkisov_pure, thanks for posting in the Lucid Community and for confirming the steps you’ve tried! 

Thank you ​@aparrish for providing that resource and troubleshooting steps. 

I believe you have identified a bug, and I have reported this to our development team.

I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

Comments

aparrish
Lucid Legend Level 7
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  • Lucid Legend Level 7
  • December 6, 2025

@asarkisov_pure Here are a few questions/steps:

  • Would you mind connecting to a different network to rule out any connection issues?
  • Could you also try opening the Google Doc/Slide/Sheet in an incognito window to rule out browser interference?
  • If you remove the diagram and then reinsert it does that resolve the issue?

Here’s a document that might be able to help you: https://help.lucid.co/hc/en-us/articles/11175888421780-Lucid-add-ons-for-Google-Docs-Sheets-and-Slides

If the issue persists after those steps please submit a support ticket via this form as troubleshooting this issue may require some sensitive information. 


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  1. This happens across multiple networks, with or without VPN for several users (everyone who tried across a couple teams in the company).
  2. This is consistent across different browsers, operating systems, and sessions.
  3. Nothing resolves the issue, all diagrams are like that. Except we found that C4 diagrams do have text, whereas flow diagrams do not.

 


Ambar D
Forum|alt.badge.img+10
  • Lucid community team
  • Answer
  • December 8, 2025

Hi ​@asarkisov_pure, thanks for posting in the Lucid Community and for confirming the steps you’ve tried! 

Thank you ​@aparrish for providing that resource and troubleshooting steps. 

I believe you have identified a bug, and I have reported this to our development team.

I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.