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Text in mermaid diagrams does not render in Google Docs

  • December 3, 2025
  • 14 replies
  • 167 views
A
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When I create diagram as code using the new mermaid functionality in Lucidchart, and then import it into a Google Doc using the official Lucidchart integration, the text on the diagram is not displayed in Google docs.

This was also reported here, but that question is marked as answered, without a solution to the text problem.

Example diagram:

stateDiagram-v2
    [*] --> state1: The first state
    state1 --> state2: The second state
    state2 --> [*]: The end state
    note right of state2
        This is a note
        on the right side
    end note
The result in Google Docs

 

Best answer by Ambar D

Update here to all the reports on this thread:

I’ve escalated this issue with our engineering team, and they are continuing to investigate this. I apologize again for the inconvenience this causes. 

While this is being worked on, our teams have suggested this workaround: exporting your Mermaid diagram to a PNG/PDF and adding the file to Google Docs, and adding a link to the document. I acknowledge this is not the perfect solution, but I do hope that helps in the meantime.

I will update this thread as soon as I hear back about a fix. In the meantime, please follow along with this thread for updates, and post any additional questions or concerns below.

    Comments

    aparrish
    Lucid Legend Level 7
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    • aparrishLucid Legend Level 7
    • Lucid Legend Level 7
    • December 6, 2025

    ​@asarkisov_pure Here are a few questions/steps:

    • Would you mind connecting to a different network to rule out any connection issues?
    • Could you also try opening the Google Doc/Slide/Sheet in an incognito window to rule out browser interference?
    • If you remove the diagram and then reinsert it does that resolve the issue?

    Here’s a document that might be able to help you: https://help.lucid.co/hc/en-us/articles/11175888421780-Lucid-add-ons-for-Google-Docs-Sheets-and-Slides

    If the issue persists after those steps please submit a support ticket via this form as troubleshooting this issue may require some sensitive information. 

    A
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    1. This happens across multiple networks, with or without VPN for several users (everyone who tried across a couple teams in the company).
    2. This is consistent across different browsers, operating systems, and sessions.
    3. Nothing resolves the issue, all diagrams are like that. Except we found that C4 diagrams do have text, whereas flow diagrams do not.

     

      Ambar D
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      • Ambar D
      • Lucid community team
      • December 8, 2025

      Hi ​@asarkisov_pure, thanks for posting in the Lucid Community and for confirming the steps you’ve tried! 

      Thank you ​@aparrish for providing that resource and troubleshooting steps. 

      I believe you have identified a bug, and I have reported this to our development team.

      I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.

      A
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      Yep, same issue here. I will note that setting %%{init: {"flowchart": {"htmlLabels": false}} }%% in your diagram will restore text labels _outside of shapes_ but not the shapes themselves. Probably a bug in how lucid is rendering the embedded diagrams when inserted in the doc. I hope there’s a fix for this soon.

      Ambar D
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      • Ambar D
      • Lucid community team
      • January 16, 2026

      Thank you for adding your report to this thread ​@Adam Kunicki, and I sincerely apologize for the disruption.

      I have added your comment to the report for our development team and I will update this thread with any new information about a fix.

       

        M
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        • medmo
        • February 3, 2026

        I am facing a similar issue when using LucidChart extension in Google Docs I don’t see the text copied over.

        Ambar D
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        • Ambar D
        • Lucid community team
        • February 5, 2026

        Hi ​@medmo, thank you for adding your comment here to the thread. I am adding this to the report for our development team. 

        I apologize for the disruption this may cause, and I will update this thread as soon as I hear any new information. 

        A
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        • abhineet_a
        • February 9, 2026

        Hello, I also have been seeing this issue with the mermaid diagrams that I create and using LucidChart extension in Google Docs. This thread is marked as closed .. do we have any solution available for this ?

        Ambar D
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        • Ambar D
        • Lucid community team
        • February 9, 2026

        Hi ​@abhineet_a, I am very sorry to hear that you’re running into this issue as well. Thank you for adding your report to this thread, which I am sharing your comment directly with our development team. 

        Sorry for any confusion, this is currently a bug that our development team is investigating. I am escalating this issue once again and I hope to have an update for everyone as soon as I hear back from the development team. I sincerely apologize for the disruption this may cause.

        This thread remains the best place to stay up to date on this topic. Please follow along on this thread for updates, and post any additional questions or concerns below. 

        J
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        • jverne
        • February 12, 2026

        Facing the same issue across our organization. Sequence diagram text is showing fine, but all flow charts are not showing text in Google Docs. Using the latest version for Lucidchart from Google Workspace Marketplace. Tested on incognito window with same result.

        Ambar D
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        • Ambar D
        • Lucid community team
        • February 12, 2026

        Hi ​@jverne, I am sorry you’re having trouble here as well, and I’ve added your comment here to the report for our development team as well. Just for clarity, is your account experiencing this specifically on Mermaid-generated diagrams that are added to Google Docs, or across all Lucid diagrams?

        Could you share a Technical Support PIN for your account? This may help our developers take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN. 

        Thanks in advance for your help and patience here while our teams continue to investigate this. 

        J
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        • jverne
        • February 13, 2026

        PIN: iuTLO9zpwonZ4JelxZFVj0lMm19iKQ6oeC211750207

        The issue only occurs with mermaid generated flow charts. I’ve verified that mermaid sequence diagrams and non-mermaid diagrams show as expected in a google doc. 

        Ambar D
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        • Ambar D
        • Lucid community team
        • February 13, 2026

        Thank you ​@jverne for getting back to me with the PIN and for confirming that! I am adding this information into our report.

        Ambar D
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        • Ambar D
        • Lucid community team
        • Answer
        • February 13, 2026

        Update here to all the reports on this thread:

        I’ve escalated this issue with our engineering team, and they are continuing to investigate this. I apologize again for the inconvenience this causes. 

        While this is being worked on, our teams have suggested this workaround: exporting your Mermaid diagram to a PNG/PDF and adding the file to Google Docs, and adding a link to the document. I acknowledge this is not the perfect solution, but I do hope that helps in the meantime.

        I will update this thread as soon as I hear back about a fix. In the meantime, please follow along with this thread for updates, and post any additional questions or concerns below.

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