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Test in “Find” dialog is not visible in read-only embedded Lucidchart

  • June 11, 2025
  • 1 reply
  • 16 views

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In a org chart that’s embedded via a public view-only link, the Find / Search dialog accepts keystrokes and successfully highlights matches in the canvas — but the characters you type do not appear inside the input box. Viewers therefore can’t see or edit their query once it’s entered.

 

Best answer by Kelsey Gaag

Hi ​@rokas.cebatorius

Thank you for posting in the community! I am able to see the same behavior on my end. This looks to be a bug. Can you provide a document support pin so I can pass this issue on to our development team? For more information on generating a Support PIN, check out this Help Center article.

Comments

Kelsey Gaag
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  • Lucidite
  • Answer
  • June 13, 2025

Hi ​@rokas.cebatorius

Thank you for posting in the community! I am able to see the same behavior on my end. This looks to be a bug. Can you provide a document support pin so I can pass this issue on to our development team? For more information on generating a Support PIN, check out this Help Center article.