I am a paid individual basic cloud-based subscriber and it keeps trying to sell me an upgrade every time I try to access the "P&ID Software" package.
By clicking the link I seem to have access to the symbols. Is there anything other than symbols or a simple way to access them in the "Software" package. Never seem to get to what I recognize as any actual "Software."
+6Hi Robert thanks for commenting in our community! Could you tell me what specific P&ID Templates you are trying to use and how you hope to use them? Also it would be really helpful if you could share a screenshot of the error you are getting when trying to access the P&ID Software so I can take a look. Thank you!
Look..... I have wasted almost an hour trying to honor your requests to solve a problem that could be answered by a live person or even a well trained chatbot. Can't seem to get to either!
PLEASE LET ME TALK TO A LIVE PERSON!
FIVE MINUTES OR LESS WILL ANSWER MY QUESTION!
+6Hi Robert! I've gone ahead and created a ticket with your request and you should hear back from a representative soon! Unfortunately we don't offer phone support but I'm confident we can assist over email.
That's too bad.
I hope the person that gets the ticket is sensitive to this time-wasting frustrating process.
+6Hey Robert! Looks like a response has been sent if you want to check your email. We are happy to help out!
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