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April 15, 2024
Question

Storage options for account with a lot of image-heavy documents

  • April 15, 2024
  • 23 replies
  • 551 views

Dear Lucid Team,

 

me and my team are in game development and we have recently started using Lucidspark. I think your product is great, but the storage limitation is quite disappointing. We are currently on ‘Team’ license with each member having 3GB of storage. 

 

I am the creative director in our team, and I have filled up my storage limit to 87% in a very short time. 

  1. Is there a possibility of transferring some of the storage space from other members to my account? My job is very ‘image heavy’ and we have just started working on the project, I am worried that even after an upgrade it won’t be enough of storage space for me and our project. If this isn’t possible, I think it’s a feature you should think of adding. Not every member of the team needs an equal number of storage space and it would be super helpful if the admin of a team could allocate storage space for each member without straining your servers.
  1. How can I upgrade my personal storage space from 3GB? Do I have to upgrade it for the whole team again? 

 

Regards,

 

Sam

Comments

Micah
Lucid community team
May 28, 2024

@el.samuel Thank you for this additional detail, and for taking the time to try that. I’ve escalated this to our development team and hope to have an update for you soon!

el.samuelAuthor
May 29, 2024

@el.samuel Thank you for this additional detail, and for taking the time to try that. I’ve escalated this to our development team and hope to have an update for you soon!

Hi @Micah , thank you, much appreciated.

I wonder if there is any rough estimate when this could be fixed? It seems like a pretty serious issue.

Regards,

Sam

Micah
Lucid community team
May 29, 2024

@el.samuel At this moment, I’m not able to provide an estimate, but I certainly understand the seriousness and will let you know an update as soon as I’m able!