Some of my charts are missing. They disapeared when my annual subscription expired last year. I hoped this would be resolved on its own when I renewed my subscription, but unfortunately they are still gone.
Could you please help me retrieve them. I have pdf exports on my computer, but don’t have editable original charts. At least two large diagrams are gone.
+15Hi
It is also easy to accidentally delete documents. Could you please check that the documents aren’t in your trash? If the document is in the trash, check out this Community post
Hope this helps. Please let me know if the issue persists after checking this, or if you have any questions.
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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