Smartsheet One-Way Data Linking

Hi ​@rloibl2,

Thank you for posting in the Lucid Community!

The "ghost changes" you are seeing are likely caused by Two-way sync being enabled. In this mode, certain edits or movements in Lucidchart can push data back to your Smartsheet. To make your connection View-only (One-way), please follow these steps:

Change sync to “Pull changes":

• Open the Data linking panel (click the cylinder icon on the far left toolbar).

• At the top-left of the panel, click the Sync Status button (this button will say "Two-Way Sync," "Pull changes," or "Manual sync" depending on your current setting).

• Select Manage sync settings at the bottom of the window that appears.

• Choose Pull changes.

  • In this mode, Lucid updates automatically with changes made in Smartsheet, but changes in Lucid will NOT affect your original sheet.

Adjust Refresh Frequency:

If you want to prevent the diagram from updating until you are ready, you can also set the refresh to Manual:

• In the Data linking Panel, click the Manage data icon (top right).

• Select Manage refresh.

• Choose Manual. This ensures the diagram only pulls new data when you explicitly click the "Refresh" icon.

If you are using Lucid cards for Smartsheet (the rectangular task shapes) rather than standard shapes linked to rows, please note that those are designed for two-way collaboration. For a strictly "View-Only" experience, we recommend using standard Data linking (dragging a row from the data panel onto a regular shape).

For more information on managing sync and refresh settings, please read this help center article. I hope this helps secure your data! Please let me know if you have any other questions.