When using the Smart Containers template, I’m unable to edit the containers by clicking on the ‘Smart Container’ as directed in the guidance, is there additional steps to follow to be able to edit the layout of the smart container?
Answer
Smart Containers not showing configuration tab
+1Best answer by Leianne C
Hi
To access the side panel from a Lucidspark board, you will need to edit your board in Lucidchart via Universal Canvas. I’ve also included a GIF demonstrating this:
I hope this helps. Please let me know if this is not the case for you, or if you have any questions!
+5Hello,
Thank you for reaching out for assistance. I want to make sure I am looking at the same template, are you able to tell me the name or share a link to the exact template you are using?
+1Hello, thank you for responding to my query, this is the template that I have selected:
https://lucid.app/lucidchart/editNew/00e5be30-ce55-4c30-9912-c025f522ad1f/
Many thanks
Louise
+16Hi
Thank you for the reply! Does a panel not appear after selecting the Smart Containers?
+16
+16Hi
If those don’t resolve the problem, can you please send the following information so I can take a closer look?
- A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).
Hi I am having this same issue. I can’t disconnect from my work’s VPN. I tried incognito and still can’t get the panel to open. i chose one of the Kanban templates, not sure how to revisit which one I originally chose. Is there another way to open the panel?
+15Hi
To access the side panel from a Lucidspark board, you will need to edit your board in Lucidchart via Universal Canvas. I’ve also included a GIF demonstrating this:
I hope this helps. Please let me know if this is not the case for you, or if you have any questions!
+15Hi
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