Hi ​@rvincent, thank you for posting in the community and sorry to hear you are experiencing trouble with your document. To help us better understand the issue, would you mind sharing more detail about the steps you took leading up to the issue? Did you notice the same layers/shapes being removed or the position was moved? 

Could you please also share a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. This Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here.

Thank you for your help and please let me know if you have any questions! 

Hello Leianne, 

Here is the the temporary pin: duF66BYwQEMGI3211542395

I opened up the document without checking the previous layers I completed and kept adding new layers and completed one process layer at a time. When I went back to the first couple layers I made the day before the shapes were moved, lines removed, and some shapes are gone completely. I went back to each layer to fix them and when I got to the ones I made just moments before, those were changed as well, so I continued to fix those. When I finished fixing everything, right before a deadline, I went back to check the work and each layer was changed again.  I don’t know for sure, but it seems like both times the error occured there were very similar changes made. 

Hi ​@rvincent, thank you for sharing the PIN and a description of the changes made. Unfortunately it’s a little difficult to determine what was moved or missing in your document without some visuals. I am going to move our conversation over to a private support ticket so that we can take a closer look together. Please keep an eye out for an email from Lucid Support. Thanks!