Shape limit in Lucidchart

Question

I have a free account and after I used 12 shapes - I no longer have access to

more shapes without upgrading to a paid version. A free account includes 60 shapes,

Does anyone know why I would be limited to 12?

Kelsey Gaag · Accepted Answer

Hi​@moneeka,Thank you for posting in the community! The 60 object limit also applies to shapes and also lines. To see how many objects you have in a document use the keyboard shortcutCtrl/Cmd + Ato select all objects on your canvas, then click thePage Insightsbutton in the bottom right of the editor.

Michelle S · Answer

Hi ​@moneeka,Thanks for posting in the Lucid Community! Can you please send me atemporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.Thanks in advance for your help and patience!

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