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I have a free account and after I used 12 shapes - I no longer have access to 

more shapes without upgrading to a paid version. A free account includes 60 shapes,

Does anyone know why I would be limited to 12?

Hi ​@moneeka , 

Thanks for posting in the Lucid Community! Can you please send me a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

Thanks in advance for your help and patience! 


Hi ​@moneeka

Thank you for posting in the community! The 60 object limit also applies to shapes and also lines. To see how many objects you have in a document use the keyboard shortcut Ctrl/Cmd + A to select all objects on your canvas, then click the Page Insights button in the bottom right of the editor.