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August 5, 2024
Solved

Shape fill colors not working

  • August 5, 2024
  • 2 replies
  • 118 views

All the sudden all of my existing charts are completely colorless and I am not able to add color back into any of my shapes!! This is hours of work, please help. 

Best answer by Hannah

Hey @welches8 !

 

Thank you for posting in the Lucid Community!

 

WebGL might be causing an issue with the graphics card on your computer. Can you try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post (in English).

 

Please let me know if you have any additional questions or concerns, I’m happy to help!

 

Comments

HannahAnswer
Lucid support team
August 6, 2024

Hey @welches8 !

 

Thank you for posting in the Lucid Community!

 

WebGL might be causing an issue with the graphics card on your computer. Can you try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post (in English).

 

Please let me know if you have any additional questions or concerns, I’m happy to help!

 

welches8Author
August 7, 2024

That worked!!! Thank you so much <3