I am using a visual activity as a survey for individuals. When exporting or viewing the results, some respondent’s data will not load. As a result, I’m wary of using the platform for future surveys, since the data does not seem to be reliably stored.
Is there a way to recover this data, or will I need to ask respondents to use a different platform and complete the activity a second time?
(This is a repost since I believe I posted the original in the wrong category. Here’s a link to my original post.)