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RESET PASSWORD DOES NOT WORK

  • October 19, 2020
  • 1 reply
  • 9 views

Leonardo F
I have tried several times to reset the password without results I have checked spam and everything and it does not arrive
I urgently need to be able to restart it since it allows me to enter because I originally started with my google account
but it does not allow me to make changes because it asks for the password for everything and now I pay for the teams service
and I can't assign it.
Is there a solution? since I send a reset link and nothing happens on the page and nothing arrives in the inbox or spam

Comments

Micah
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  • Lucid community team
  • October 19, 2020

Hi Leonardo thanks for posting in the community! Since this deals directly with your account I will move this post to a private ticket where we'll be able to help you reset your password. If anyone else needs to reset a password please do so here