When I drag an object say Process onto screen with my mouse, it constantly changes shape per attached picture. I cannot use your app and cannot find a fic. Help

When I drag an object say Process onto screen with my mouse, it constantly changes shape per attached picture. I cannot use your app and cannot find a fic. Help
Hi
Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post (in English).
Let me know if this helps!
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