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Williams, A
January 28, 2022

Problem with Transparent Images

  • January 28, 2022
  • 3 replies
  • 72 views

When I drag and drop a transparent image into lucid chart....it doesn't show as transparent.  Instead it shows the "checkered" background as an opaque background instead of making it truly transparent.

Have I done something wrong?

    Comments

    Colton E
    Lucid support team
    January 28, 2022

    Hey William

    Thank you for posting in the Lucid Community! Since this seem's document specific we may need to take a closer look at the document and file you are importing. I will reach out to you via email!

    Williams, A
    January 28, 2022

    Ok sounds good....I only have 1 document with this account so should be easy to find :D

    ymishra
    Lucid product team
    September 17, 2026

    Hi ​@Williams, A 
    I am an engineer at Lucid and I am happy to announce that background remover is now available in Lucidspark or Lucidchart.

    The images you are dropping might not have transparent background but you can change that now.