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Williams, A
Jan 28, 2022 6:40 PM UTC

Problem with Transparent Images

When I drag and drop a transparent image into lucid chart....it doesn't show as transparent.  Instead it shows the "checkered" background as an opaque background instead of making it truly transparent.

Have I done something wrong?

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Colton E
Lucid support team
Jan 28, 2022 10:57 PM UTC

Hey William

Thank you for posting in the Lucid Community! Since this seem's document specific we may need to take a closer look at the document and file you are importing. I will reach out to you via email!

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Williams, A
Jan 28, 2022 11:00 PM UTC

Ok sounds good....I only have 1 document with this account so should be easy to find :D

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ymishra
Lucid product team
Sep 17, 2026 5:54 PM UTC

Hi ​@Williams, A 
I am an engineer at Lucid and I am happy to announce that background remover is now available in Lucidspark or Lucidchart.

The images you are dropping might not have transparent background but you can change that now. 
 

 

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