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Plus sign to add new item within Smart Container doesn't work

  • August 1, 2024
  • 5 replies
  • 78 views

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In this guide

 

https://help.lucid.co/hc/en-us/articles/14690463943572-Visualize-data-with-Smart-Containers

 

In the section “Manually add containers and shape tiles”

 

This doesn’t work for me. When I try and click the plus sign, it selects the square of the smart container ‘lane’ and doesn’t add a new item. I can go under the container view, under ‘list view’, and add new entries here but this is pretty cumbersome.

 

Suggestions? 

Best answer by gmattw

Looks like restarting Chrome got it working. Thanks for the hand!

Comments

Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • August 1, 2024

 

Hi @gmattw - Hovering over the Smart container enables the plus sign icon at top-right.

Please share a screenshot of your experience to help me identify the root cause of this issue

 

 

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards


Forum|alt.badge.img+2
  • Author
  • August 1, 2024

Yes. This is exactly where I’m trying to click but it seems to select another object & not take the action of the click on the +

 

 


Humas1985
Lucid Legend Level 10
Forum|alt.badge.img+24
  • Lucid Legend Level 10
  • August 1, 2024

This issue shouldn't be occurring.

Can you try accessing it again from a different browser or a private/incognito window to see if the problem persists?

Regards


Forum|alt.badge.img+2
  • Author
  • Answer
  • August 1, 2024

Looks like restarting Chrome got it working. Thanks for the hand!


Humas1985
Lucid Legend Level 10
Forum|alt.badge.img+24
  • Lucid Legend Level 10
  • August 1, 2024

Glad to hear that!

Sometimes a simple restart can work wonders. If you have any other issues, feel free to reach out!