Participants unable to create post-its in Start Stop Continue activity

Hi @MaximHappening, thanks for posting in the community! I don’t quite understand the issue you are experiencing, could you clarify a couple of points so I can best support you? 

• Are you using a specific Lucid template or creating this exercise within the document yourself? If you are using a template, what is the template called?
• Are these participants also Lucid users? In order to participate on a board, each collaborator will need a Lucid account and will also need to be granted editing access. Have you experienced issues with sharing the board with collaborators? If so, please review this help center article for helpful troubleshooting tips.

If you’re able to include more information and screenshots of what you’re seeing on your end, that’s extremely helpful for us!

Thanks for your help and patience! 

The template is called ‘Start, stop, continue retrospective’.
Yes they are also users and have editing access

Hi @Addie I am also experiencing a similar issue.. I used the DAKI  Retrospective visual activity template.

I added blank sticy notes to the activity, with the intention of allowing participants to type their own feedback free form, into those sticky notes.

BUT it does not appear possible.  So the question for me is- how can visual activity participants add their own text/notes.  How can I add that option to the activity?

Hi @BTalavera_brilliantcorners.org 

Thank you for your post! To clarify-- do the users have edit access to the document? Do they receive any error messages when trying to add text? If so, can you provide a screenshot of the error message they see? 

Hi @Kelsey Gaag I set it up as anyone with link can edit (trying to make it simple for employees to participate without having to login, since likely not everyone already has a lucid account).

There is no error message, there simply just not appear to be a way to add text… (only able to drag the existing objects)

Hi @BTalavera_brilliantcorners.org, 

Thank you for the reply! Since this is a public forum I have removed your document link for privacy reasons. To clarify, users can’t add options/text to the visual activity. However, they can add options by creating sticky notes or outside of the visual activity and then you can add them in. 

@Kelsey Gaag How do they create their own sticky notes in the visual activity?

Just by clicking edit, then the side menu will pop up for them to add?

Hi @BTalavera_brilliantcorners.org, 

The collaborators can add stickies to the normal document, and if you have the visual activity set to edit, they can drag the stickies to the activity.

@Kelsey Gaag 

I dont see any of those options from the view when I click the share link. I dont get a menu when I right click or double click, anywhere..

Hi @BTalavera_brilliantcorners.org, 

Thank you for the reply. To clarify-- do you mean you don’t see the option to edit the activity? You can view this on the visual activity. You don’t have to change anything in the share settings. 

@Kelsey Gaag Yes, that is correct.  When the activity is joined via the shared link, those options do not display.  Below is an image of the screen, clicking, right clicking, hovering - nothing displays the option to “edit activity”, no way to display that side menu that I can find...

Hi @BTalavera_brilliantcorners.org, 

Do you see the edit activity option on your end as the creator of the activity? Other user’s will not be able to have the option to edit the activity, however, if you can put the activity in edit mode they should be able to add stickies or text to the activity. 

this module is so close to being useful (like Miros), but without the ability to have non-editor participants create their own stickies and then drag them into the board it is the opposite (not useful).

seems like an easy feature to create just hasn’t been thought through

Hi ​@gmyer, I am sorry to hear that this experience is not what you are hoping for. I can understand how this might impact your work end experience within Lucid. If you would like to leave formal feedback on this, you can create an idea which will go into the Product Feedback section of this community.

We're always looking for how we can make our products more effective for you. Our product team actively looks at feedback within this space when for review as they consider improvements and further developments to our products.

I’m with ​@gmyer, this is my first time experimenting with activities and it’s frustrating to learn participants can’t create their own stickies. I re-read the docs several times assuming I was missing something basic because it didn’t make sense that a purpose-built collaboration feature would only let participants choose from pre-determined options.

I was planning to start incorporating these into our regular meetings, but this just isn’t useful in its current state.

Hi ​@jd503, thank you for taking the time to continue this post and share your feedback. Unfortunately, this isn’t currently supported in Lucid, but we’re very interested in your feedback and committed to continually improving our products. It looks like you might find the following idea post similar to what you are looking for: 

We encourage you any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request. 

Thank you for sharing your feedback and ideas in the community! Please let us know if you have any questions.