Participants unable to create post-its in Start Stop Continue activity

Hi @MaximHappening, thanks for posting in the community! I don’t quite understand the issue you are experiencing, could you clarify a couple of points so I can best support you? 

• Are you using a specific Lucid template or creating this exercise within the document yourself? If you are using a template, what is the template called?
• Are these participants also Lucid users? In order to participate on a board, each collaborator will need a Lucid account and will also need to be granted editing access. Have you experienced issues with sharing the board with collaborators? If so, please review this help center article for helpful troubleshooting tips.

If you’re able to include more information and screenshots of what you’re seeing on your end, that’s extremely helpful for us!

Thanks for your help and patience! 

The template is called ‘Start, stop, continue retrospective’.
Yes they are also users and have editing access

Hi @Addie I am also experiencing a similar issue.. I used the DAKI  Retrospective visual activity template.

I added blank sticy notes to the activity, with the intention of allowing participants to type their own feedback free form, into those sticky notes.

BUT it does not appear possible.  So the question for me is- how can visual activity participants add their own text/notes.  How can I add that option to the activity?

Hi @BTalavera_brilliantcorners.org 

Thank you for your post! To clarify-- do the users have edit access to the document? Do they receive any error messages when trying to add text? If so, can you provide a screenshot of the error message they see? 

Hi @Kelsey Gaag I set it up as anyone with link can edit (trying to make it simple for employees to participate without having to login, since likely not everyone already has a lucid account).

There is no error message, there simply just not appear to be a way to add text… (only able to drag the existing objects)

Hi @BTalavera_brilliantcorners.org, 

Thank you for the reply! Since this is a public forum I have removed your document link for privacy reasons. To clarify, users can’t add options/text to the visual activity. However, they can add options by creating sticky notes or outside of the visual activity and then you can add them in. 

@Kelsey Gaag How do they create their own sticky notes in the visual activity?

Just by clicking edit, then the side menu will pop up for them to add?

Hi @BTalavera_brilliantcorners.org, 

The collaborators can add stickies to the normal document, and if you have the visual activity set to edit, they can drag the stickies to the activity.

@Kelsey Gaag 

I dont see any of those options from the view when I click the share link. I dont get a menu when I right click or double click, anywhere..