Page title is not updating from tab name

Page title in each page (tab) is not updating from text in the tab name like it used to; the title of each page is now the title of the last (rightmost) tab’s title. This just started happening on all of our Lucid chart diagrams, even diagrams we have not updated for months. It appears to be a bug or a very inconvenient new feature. :)

I have tried disconnecting from our VPN and that does not help.

I have tried opening Lucid in an in-private browser window and that does not help.

If I try to export any page in the doc a window opens up about Comment-Only Sharing; and when I cancel the export workflow, all of the pages in the doc adopt the name of the page I tried to export.

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Hi @Tim Hayes

Similar issue has been already reported in the community - looks it stem from a failure in functionality related to how page titles are derived and displayed. You can also take a look at it for your convenience.

Page Name field from Master no longer updating correctly in child pages | Community (lucid.co)

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Hi @Tim Hayes.

Good news! I have heard back from our development team, and it sounds like the issue you experienced should now be resolved. I apologize for any inconvenience that this may have caused. Please let me know if you continue to experience issues or have further questions.

Hi. This is issue is happening again. PAGENAME field on master pages not updating. Turning WebGL on/off does not fix

Hi @Michael S107,

Thank you for the reply! I am not able to see this issue on my end.

Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

If those don’t resolve the problem, can you provide screenshots of the issue so I can investigate further?

Dear @Kelsey Gaag

Thanks for rapid followup. Issue was with a field on master page referencing PAGENAME as part of a formula eg. =DOCUMENTNAME & ' - ' & PAGENAME

Have resolved by inserting from menu separate fields for Document and PageName. These display correctly on Child pages, so no further issue

Hi @Michael S107,

Thanks for clarifying! Let me know if you have any other issues I can assist with.

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