Hi
I recieves an error when trying to open a link that I published for a diagram. I receive this error message:
Websiden på https://lucid.app/publicSegments/view/f1490735-0f6f-4598-ad42-e89521d20987/image.png kan være midlertidigt nede, eller også er den permanent flyttet til en ny webadresse.
ERR_INVALID_RESPONSE
Best answer by Michelle S
Hi
Thanks for posting in the Lucid Community!
Could you share a temporary Document Support PIN for the document you are generating a publish link for? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.
+15
“Denne side virker ikke
lucid.app kan i øjeblikket ikke håndtere denne anmodning.
HTTP-FEJL 500”
Du kan muligvis drage fordel af svaret i denne tråd: https://community.lucid.co/product-questions-3/can-t-use-hyperlinks-when-publishing-document-3142?tid=3142&fid=3
---
For those who are also looking at this thread, the translation of the Danish into English from the original post is “Unable to connect to this website
The website at https://lucid.app/publicSegments/view/f1490735-0f6f-4598-ad42-e89521d20987/image.png may be temporarily down or may have permanently moved to a new URL.”
My response was “when I click on the link I get this error message:
‘This page isn’t working
lucid.app is currently unable to handle this request.
HTTP ERROR 500’
You might be able to benefit from the answer in this thread: https://community.lucid.co/product-questions-3/can-t-use-hyperlinks-when-publishing-document-3142?tid=3142&fid=3”
Hi
Thanks for posting in the Lucid Community!
Could you share a temporary Document Support PIN for the document you are generating a publish link for? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
