Old Documents

Forum|Forum|4 years ago
February 28, 2022
1 reply
22 views

Hello I understand that a decision was made to allow free users to only have access to their three most recent documents in lucidpress so I'll live with that (and most likely not use lucidpress nearly as much as I used to. However in the view-only mode for all of my old documents the font shows up as illegible black boxes. Further I cannot download my old documents either rendering them completely useless. Two questions: 1. is the view-only mode "all font looking like black boxes" just a bug that will be fixed? 2. Will I no longer be able to even download the documents I created on lucidpress?

Maison W

Lucid support team

Hi Michael thanks for posting in the Community! Would you mind submitting a support ticket so we can take a closer look at what you are experiencing and assist with your other questions? You can submit a ticket by filling out this form. Thank you!

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