I get the same error when I try to upload new excel date to a new sheet - it runs the upload and afterwards I get pop screen sayning “ Which sheet do you want o import” - with no options - the only button that is not greyed out is “back”.
Answer
Not able to upload Excel sheet in Lucid Org Chart
+1Best answer by Cass A102
A few things to try:
- Learn more about Org charts and importing the data in Help files
- Start with a data csv template provided by Lucid
- Save a copy of your data as a csv file and import CSV instead of XLSX (only 1 tab in CSV)
Good suggestion on the strange characters
Couldn’t post with my shortcut URLs so I’m trying to just link full URLs below, hoping this works:
LucidChart screenshots: https://lucid.app/lucidchart/d8f8b5b2-a5e4-4df7-8ff4-59b4a1c1cfc0/edit?viewport_loc=-394%2C-177%2C1964%2C1247%2C0_0&invitationId=inv_39861dac-723c-426f-9664-91cd7eb2de0c
1. Org Chart Help File: www.lucidchart.com/pages/how-to-make-an-org-chart
2. CSV Template Download: https://cdn-cashy-static-assets.lucidchart.com/app/chart/plugins/orgchart2018/org-chart-example.csv
+4- Lucid Legend Level 3
Check that there are no odd characters in the tab name(s) of the sheet.
Can also try moving the data to a fresh excel with copy paste to make sure it,s nothing to do with that particular file.
+6A few things to try:
- Learn more about Org charts and importing the data in Help files
- Start with a data csv template provided by Lucid
- Save a copy of your data as a csv file and import CSV instead of XLSX (only 1 tab in CSV)
Good suggestion on the strange characters
Couldn’t post with my shortcut URLs so I’m trying to just link full URLs below, hoping this works:
LucidChart screenshots: https://lucid.app/lucidchart/d8f8b5b2-a5e4-4df7-8ff4-59b4a1c1cfc0/edit?viewport_loc=-394%2C-177%2C1964%2C1247%2C0_0&invitationId=inv_39861dac-723c-426f-9664-91cd7eb2de0c
1. Org Chart Help File: www.lucidchart.com/pages/how-to-make-an-org-chart
2. CSV Template Download: https://cdn-cashy-static-assets.lucidchart.com/app/chart/plugins/orgchart2018/org-chart-example.csv
+1A few things to try:
- Learn more about Org charts and importing the data in Help files
- Start with a data csv template provided by Lucid
- Save a copy of your data as a csv file and import CSV instead of XLSX (only 1 tab in CSV)
Good suggestion on the strange characters
Couldn’t post with my shortcut URLs so I’m trying to just link full URLs below, hoping this works:
LucidChart screenshots: https://lucid.app/lucidchart/d8f8b5b2-a5e4-4df7-8ff4-59b4a1c1cfc0/edit?viewport_loc=-394%2C-177%2C1964%2C1247%2C0_0&invitationId=inv_39861dac-723c-426f-9664-91cd7eb2de0c
1. Org Chart Help File: www.lucidchart.com/pages/how-to-make-an-org-chart
2. CSV Template Download: https://cdn-cashy-static-assets.lucidchart.com/app/chart/plugins/orgchart2018/org-chart-example.csv
Thanks good advices as well - but also got an advice to open in an incognito sheet and that solved the problem - Really strange I have worked a lot in Lucid in my previous company but never had that issue before but incognito mode helped.
+6A few things to try:
Thanks good advices as well - but also got an advice to open in an incognito sheet and that solved the problem - Really strange I have worked a lot in Lucid in my previous company but never had that issue before but incognito mode helped.
Thanks for sharing the solution that worked for you!!!
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