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Not able to login for upgraded user

  • October 25, 2022
  • 1 reply
  • 6 views

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Coumba D
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  • Lucid support team
  • October 25, 2022

Hello Åge

Thanks for posting in the Community.

It looks like you are reaching out on behalf of another user. I would recommend that you have that user reach out to our Support Team directly via this form so that our team can look into the details of the user's subscription and investigate.

Thank you!