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October 6, 2025
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No longer have access to Lucid user email and need to reset password

  • October 6, 2025
  • 1 reply
  • 99 views

I am writing about a second, paid account that I no longer have access to that email address used in the setup.  I would like to either reset the password or merge that account into my mattbrobeck@yahoo.com. thanks in advance.  the paid account is matt.brobeck@yahoo.com

Best answer by aishakhan

Hi ​@mbro,

 

Thank you for posting in the Lucid Community! I would recommend looking at this Lucid Community Post regarding merging Lucid accounts. In this case, I’m converting this to a private support ticket to take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.

Comments

aishakhanAnswer
Lucid support team
October 6, 2025

Hi ​@mbro,

 

Thank you for posting in the Lucid Community! I would recommend looking at this Lucid Community Post regarding merging Lucid accounts. In this case, I’m converting this to a private support ticket to take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.