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No longer have access to Lucid user email and need to reset password

  • October 6, 2025
  • 1 reply
  • 17 views

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I am writing about a second, paid account that I no longer have access to that email address used in the setup.  I would like to either reset the password or merge that account into my mattbrobeck@yahoo.com. thanks in advance.  the paid account is matt.brobeck@yahoo.com

Best answer by aishakhan

Hi ​@mbro,

 

Thank you for posting in the Lucid Community! I would recommend looking at this Lucid Community Post regarding merging Lucid accounts. In this case, I’m converting this to a private support ticket to take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.

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  • Lucid support team
  • Answer
  • October 6, 2025

Hi ​@mbro,

 

Thank you for posting in the Lucid Community! I would recommend looking at this Lucid Community Post regarding merging Lucid accounts. In this case, I’m converting this to a private support ticket to take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.