New "User Interface" - all sorts of broken

Looks like “Lucid Chart” got another “face lift” to remove functionality that will take months to learn how someone else thinks.

The downloadable “application” doesn’t open documents any more (again).  When trying to open a document, the document won’t open, because it attempts to open it in a pop up window unless browsing inside a web browser window.  This was a problem about 6-12 months ago, and was stealth fixed (no announcement of it being broken, no announcement of it being fixed….it just magically started working again after it was reported).  it needs stealth fixing again.

Shape names have disappeared in the shape library list.  Cannot see what the shape name is, only the graphic for it.  Makes it impossible to figure out which shape of the 1000’s of shapes that hundreds have the same or similar graphic to them that is the shape is desired to use.

The Shape library tool cannot be directly accessed.  You have to “Search for shapes”, instead of just opening the shape library and selecting the shape library you want to use.  Adding 2-3 additional steps to find the shapes in your library is counter productive.  This is similar to having to finding the menu to open the menus to open the File (or other) menu.  Speaking of which….

The File menu is STILL missing/hidden.  Having menus easily accessible again would be fantastic.  Having to find the menu of menus to find the menus under a graphic object is still insane.

The “Classic Editor” option/name gives the impression that the barely usable UI that existed prior to the “new” UI will be going away.  It was already difficult enough to find normal functions in the broken non-classic editor after the last set of changes.

If the goal to cause people to spend more time browsing the website to find the tool/function than they do using the tool/function, congratulations.  The new UI requires hours of hunting and poking around inside the UI to find out where someone hid it in this new iteration of your website.

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