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Question

My coworkers must request access to my charts that are already shared

  • May 8, 2026
  • 1 reply
  • 20 views

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I keep receiving access requests for my documents that are already shared. It tends to be newly hired coworkers. I believe the issue is that since they are new, our IT departments has not created their licensed account in Lucid.

Is there a way to prevent them from requesting access or inform them that they would have access if they had a licensed account?

Comments

aparrish
Lucid Legend Level 7
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  • Lucid Legend Level 7
  • May 9, 2026

@wes I don’t know of any way to prevent them from requesting access, but you can always inform them that they would have access if they contacted the IT department for a licensed account via email and maybe even the file name (something short like “[Title] - Contact IT for license”).