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February 12, 2025
Solved

My account is back to Free after being charged of the premium Individual account

Can anyone help me on this

Kelsey Gaag
Lucidite
February 12, 2025

Hi ​@vanessa,

Thanks for posting in the Lucid Community! Can you verify that you are logged into the correct account? It’s possible that you may be logged in underneath a different email address. 

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Kelsey Gaag
Lucidite
February 12, 2025

Hi ​@vanessa,

Thanks for posting in the Lucid Community! Can you verify that you are logged into the correct account? It’s possible that you may be logged in underneath a different email address. 

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