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A recent change in behavior is noticed when scrolling in or out using the mouse the UI keeps zooming out anyway, it happened multiple times.

 

The only solution is refreshing the page. 

Hi ​@Benjamin N 

Would you like to refer the below topic as reference and see customizable navigation mode settings that control the behavior can solve the issue for you.

https://community.lucid.co/product-questions-3/zooming-in-out-using-trackpad-or-mouse-707

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 


Thanks but that’s does not solve the problem statement. I can scroll through my mouse but scrolling in and out is resulting to only zoom out! 

 

This issue is happening recently, refreshing the page solve it but it happens again.


Hi ​@Benjamin N, thank you for your post and ​@Humas1985 for helping here! As a first step, could you please confirm if the navigation mode is set to ‘mouse’ when you notice the zooming issue? 

Does this happen when viewing a specific document? If possible, can you please also try this in a different browser and let me know if the issue persists? This will help us narrow down the potential cause. Thanks! 


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