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Mind map keyboard shortcuts not working

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I have the free trial version of Lucidchart so I open it on Microsoft edge on my Windows computer. I add mindmapping shapes but the shortcuts like tab and enter do not do anything. How can I fix this?

Phillip WAnswer

Lucid support team

Hey Alexander

Thank you for posting in the Lucid Community 😎 Would you mind attempting this in an Incognito Window as well as on a different browser? Lucid products are optimized for use in Google Chrome although functionality should be normal on other industry leading browsers such as Edge and Firefox.

If none of these work for you would you mind providing a screenshot of the issue?

Phillip WAnswer

Lucid support team

Hey Alexander

Thank you for posting in the Lucid Community 😎 Would you mind attempting this in an Incognito Window as well as on a different browser? Lucid products are optimized for use in Google Chrome although functionality should be normal on other industry leading browsers such as Edge and Firefox.

If none of these work for you would you mind providing a screenshot of the issue?

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