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December 16, 2024
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MFA and SSO for single-user Professional and Individual accounts, and Team accounts

The help pages suggest the only option for enabling MFA is to have an enterprise plan. Security is not an enterprise only concern & I’ll have to look at cancelling if I can’t have MFA for my work in Lucid Chart even though I am a paying customer. Is there an option for any type of MFA ?

 

The best answer would be FIDO2 support rather than TOTP or SMS

Amelia W
Amelia WAnswer
Lucid support team
December 16, 2024

Hi ​@James Clifford, thanks for posting in the Lucid Community! For single-user and Team accounts, Lucid supports multi-factor authentication through SSO logins, including Google and O365. To set up one of these SSO options, simply choose that sign-in option here and authenticate using that SSO method. Please let me know if you have any further questions!

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Amelia W
Amelia WAnswer
Lucid support team
December 16, 2024

Hi ​@James Clifford, thanks for posting in the Lucid Community! For single-user and Team accounts, Lucid supports multi-factor authentication through SSO logins, including Google and O365. To set up one of these SSO options, simply choose that sign-in option here and authenticate using that SSO method. Please let me know if you have any further questions!

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