All our view which has “Hosted Zone” check box ticked are not stable.
It gives a feeling as if the is getting scrolled down and you will be able to see the side scroller continuously moving down or trying to move down.
This is not a great user experience for our users when we are trying to onboard them to CloudAccelerator.
Can you please help fix this Bug with priority.
Submit a ticket to our Product Support team if your request requires support on the back-end.
Hi
Can you please also try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post.
I hope this helps. Please let us know if you see any changes after the above step or if you have any questions!
Hey Team,
We are seeing this issue is with all LucidScale views.
Just tried disabling WebGL, and it doesnt help.
Raised product support ticket here: https://help.lucid.co/hc/en-us/requests/5942610
Hi
If you have any questions, please feel free to let us know - we are here to help!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
