+4As shown in the screen capture below, the Lucidscale image of an AWS architecture in Confluence initially shows up at 4574% zoom in the upper lefthand corner.
Worse you only see the Open with Lucidscale and the zoom controls if you mouse over the image. As such, users would think this is basically a blank page.
Any suggestions would be appreciated.
Thanks,
Chris
Best answer by Shantel Gillette
Good afternoon
This is very interesting. I am checking with one of our integrations teams who works on Confluence, as that is my first guess that it’s related to Confluence and not directly related to Lucidscale. If it is related to Lucidscale, I will pass that along there too. Thank you for surfacing this.
+5Good afternoon
This is very interesting. I am checking with one of our integrations teams who works on Confluence, as that is my first guess that it’s related to Confluence and not directly related to Lucidscale. If it is related to Lucidscale, I will pass that along there too. Thank you for surfacing this.
+4Hi Shantel,
I assume LucidChart and LucidScale are built similarly. In which case if it was a Confluence issue, one would expect to see this problem with both the LucidChart / Confluence interface and the LucidScale / Confluence interface.
I use the LucidChart / Confluence interface on a regular basis and haven’t run into this problem.
Thanks!
Chris
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