Hi Shanna,

Is Lucid working on this feature again? We have some customers that had Lucidchart resurfacing on Google Chat again this week.

Hi ​@Jal, Thank you for contacting us about our upcoming Google Chat integration with the existing Lucidchart Add-on. A configuration issue in Google’s pre-production environment prompted a few users to receive a message from the add-on before its official release. 

Rest assured, the Google Chat integration is not active and does not have access to any of your data. When we do release the Google Chat integration, we’ll provide more information on the Google Chat + Lucid integration and how to configure it.

Within hours of discovering the issue, Google rolled out a fix. Some users may still notice a direct message with Lucid in Google Chat, which now indicates that the app has been disabled. Your users can continue to use the existing Lucid Add-on in Google Workspace as they normally have.

We’re sorry for any confusion this may have caused and appreciate your understanding. If you have any questions or need further assistance, please don’t hesitate to reach out.