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Hello, we just installed the LucidChart for PowerPoint 2016 and users are getting the error message below when trying to launch the add in. 

Anyone encountered this one before?

Hi @JRJainar 

Please try uninstalling and reinstalling the add-in and give a try.

On top there is a community post close to this topic and you can also take look and see if that helps in some means.

Lucidchart PowerPoint Plugin latest version? | Community

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards


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