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Question

LucidChart AI Not Following Prompt

  • July 9, 2026
  • 1 reply
  • 10 views

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I am attempting to use the LucidChart AI functionality to create a vertical flowchart however every time I re-prompt it, the format is left to right. When I ask the AI to create a prompt for that functionality and then use the prompt it created, it reverts back to left to right formatting.

 

 Is there a recommended prompt to use that guarantees the AI is following the instructions?

Comments

Leianne C
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  • Lucid support team
  • July 10, 2026

Hi ​@LauraLucidChart, thank you for posting in the Lucid Community! To help us better understand and take a closer look, would you mind sharing a few more details?

  • The exact prompts used: A brief description of your initial prompt and your follow-up edit prompts.

  • When it flips: Is the initial diagram horizontal from the start, or does it only flip after you ask for an edit?

Thanks, and please let me know if you have any questions!