Lucidchart Actions not working in Presentation mode in Chrome browser

Forum|Forum|4 years ago
October 5, 2021
1 reply
30 views

The Actions work when presenting the same chart using Firefox 93.0 (64-bit) but not in Chrome Version 94.0.4606.71 (Official Build) (x86_64) on Mac OS

Abigail M

Lucid support team

Hi Steven

Thanks for posting in the Community! Can you confirm that you are clicking directly onto the object associated with the action? Could you also try using command > shift > click while selecting the object? Does the issue persist if you open your presentation in an incognito window?

If those don’t resolve the problem can you please submit a support ticket with the following information so we can take a closer look?

The URL to your document.
A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Cmd+Opt+J.

Thank you!

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