Why do my Lucid documents looks fine in Lucid but when I export it to a pdf or print it, my notes etc. are now offset from what it looks like? See areas in red.
Looks in Lucid
As a pdf or print
Solved
Lucid PDF documents are offset when printed
+1Best answer by Leianne C
Hi
I would be happy to take a closer look on my end as well. Would you mind sharing a temporary Document Support PIN to an example document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. This Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here. You are also welcome to share the PIN with me in a DM.
Feel free to let me know if you have any questions!
+15Hi
Thank you for your help! Please feel free to let us know if you have any questions.
+1I forgot to add that the base image is a PDF that was inserted as an image. The red is added text.
+1I turned off the Snap to selections in settings and that seems to have fixed the problem although had to create a new document for that to take affect. Problem solved for now.
+15Hi
I would be happy to take a closer look on my end as well. Would you mind sharing a temporary Document Support PIN to an example document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article. This Support PIN doesn’t allow anyone but Lucid Support to take a look at your document, so you are safe to post it here. You are also welcome to share the PIN with me in a DM.
Feel free to let me know if you have any questions!
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