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Lucid Jira/Confluence connector question

  • March 1, 2026
  • 1 reply
  • 4 views

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Hi there,

 

After installing Lucid Jira/Confluence connector, existing embedded Lucid diagrams cannot be edited with an error “Unfurled link macros do not support editing. Try reinserting the macro using the document picker to be able to edit it.”.

 

The diagrams are embedded in Confluence pages/jira tickets via Lucid diagram URL or shared link and they could be edited without the connectors.

Is it a bug with the connectors which block editing?

Thanks

Hailin

Comments

Leianne C
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  • Lucid support team
  • March 2, 2026

Hi ​@hailin, thank you for posting in the community. Could you please provide the following information to help us take a closer look at the issue? 

  • Have you tried inserting documents using the Lucidchart Jira/Confluence add-on? 
  • A screenshot of the issue when trying to edit the diagram (if possible)
  • A screenshot of your browser’s JavaScript Console after reproducing the issue

    • Windows/Linux: Press Ctrl + Shift + J

    • Mac: Press Cmd + Option + J

Thanks for your help looking into this further. Please let us know if you have any questions.