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Lucidchart not rendering shapes correctly

  • 25 July 2024
  • 1 reply
  • 8 views

The diagrams and shapes not rendering correctly.
 

 

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Userlevel 2
Badge +3

Hi @faisalrahman,

Thanks for your post! WebGL might be causing an issue with the graphics card on your computer. Can you try toggling WebGL off? This can be done by selecting View > Rendering > Use WebGL and un-selecting this option. For help with disabling WebGL, please see this Community post.

Additionally, could you try opening your document in a private or incognito window, as well as connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see this community post.

Let me know if this helps!

 

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