Lucid AI deleted my flowchart

Question

I created my flow chart and proceeded to have the AI clean up the formatting.  It went and deleted the thing and the only way to recover it is behind a paywall,  Please help!!

Zuzia S · Accepted Answer

Hi ​@Jonny_Five, thank you so much for your post and thank you so much ​@aparrishfor chiming into this thread!​@Jonny_Fiveafter having a look on the backend, it seems like your user has a Lucidchart Team subscription. Therefore, as per our Lucid Plans Help Center article, you should indeed have access to our Revision history functionality, which allows you torevert a document to a previous version.To access Revision history, you can either click on the little cloud “Changed saved” icon, or head to the hamburger menu and click on “Show revision history”.Additionally, I recommend following the troubleshooting steps on lost work or documents detailed in this Help Center article.Some of the steps that you can take include:Making sure you are logged in with the right userChecking whetheryour work is on another page or tab of your Lucid documentUsing an Incognito browserPlease let me know if any of these help. If not, could you please provide any screenshots of the issue?Cheers!

aparrish · Answer

​@Jonny_FiveSo AI basically changed the plan that you’re on? What was your original plan and what plan is the document currently on? For example, did it go from the free plan to the enterprise plan? Here is a list of Lucidchart plans:https://help.lucid.co/hc/en-us/articles/360056903132-Lucid-Plans#lucidchart-featuresWas the prompt just “clean this up?” Sometimes when people say “clean up,” they mean to throw something out. “clean up in American English3.informaltodisposeof completely;finish”(https://www.collinsdictionary.com/dictionary/english/clean-up)The AImight have also interpreted “clean up” as “clean off”. As we all know, AI is like software, and software does not understand things the way a human would, with implied context. For example, when I click on a Sim to clean up food, it throws the plate in the trash. To work with AI, every prompt should have the actor, background, objective, style, and stipulations. The more sentences in the prompt the better. It doesn’t work like Google search even though they are placed together.Next time you want to work with AI, I would treat it as if doing an OS upgrade and make sure to back up everything first or work only with a copy.

clean up in American English

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