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November 24, 2025
Solved

Lucid add-in broken in Confluence

  • November 24, 2025
  • 11 replies
  • 185 views

It seems that the new Confluence plug-in has different behaviour and has broken existing pages we have e.g. existing diagrams not showing or showing incorrect page.

Editing the Confluence page and reviewing / updating the macro settings appeared to fix the problem, until it became apparent that changing the settings for one macro on the page changes it for all - so that all macros now show the same Lucid page.

Here is the scenario:

  • One LucidChart document with multiple tabs / pages
  • One Confluence page with different diagrams (pages) to be included in different sections of the page
  • Using:
    • View only
    • Specific range, with only one page specified
    • Simple Viewer
    • Automatic update turned on

Outcome is that if I edit settings for a diagram in one section of the Confluence page it shows the correct page, but then also changes all other sections to show that same page

Is this a bug or a new limitation? The above scenario worked correctly prior to the recent Lucid add-on update.

Best answer by Leianne C

Hi ​@Matthew.James, thank you for confirming that information and apologies for the delayed response. I unfortunately have not been able to reproduce this issue on my end.

To confirm, is this issue happening in a specific space / page or all spaces and pages? You mentioned “if I edit settings for a diagram in one section of the Confluence page it shows the correct page, but then also changes all other sections to show that same page” does this happen when editing the page? or does it only happen after you update the page?  

Is the same thing happening when your colleagues try to edit the pages of inserted diagrams as well?

This information will help us better understand the scope of the issue. Please feel free to let me know if you have any questions. 

Comments

Leianne C
Lucid support team
January 8, 2026

Hi ​@Matthew.James, thank you for following up! I completely understand and have shared that feedback with our development team. Please feel free to let us know if you have any questions  - we are happy to help!