Lucid AI just completely screwed up a diagram that I’d been working on for hours. Now it’s very apologetic but it can’t undo the changes! I’m on an individual plan so I can’t go back to previous versions.
I guess this is a learning point and I’m just going to have to do the whole thing again. Be warned Lucid AI can ruin you day.
Best answer by Zuzia S
Hi
Could you please check to see if your work is on the second page or tab of your Lucid document? Pages are located at the bottom-left of the workspace. It is possible that a new empty tab has been inserted before the tab with all your work.
Additionally, could you try opening the document in an incognito or private browsing session? This often improves performance by starting a fresh cookie session and disabling your extensions.
If these steps do not help, could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN .
I appreciate your help and patience!
+8Hi
Could you please check to see if your work is on the second page or tab of your Lucid document? Pages are located at the bottom-left of the workspace. It is possible that a new empty tab has been inserted before the tab with all your work.
Additionally, could you try opening the document in an incognito or private browsing session? This often improves performance by starting a fresh cookie session and disabling your extensions.
If these steps do not help, could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN .
I appreciate your help and patience!
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