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lost file

  • July 22, 2021
  • 1 reply
  • 10 views

William B102

I spent a few hours on putting a draft together last night and this morning the file says over 600kb however when i open it its empty.

Comments

Leianne C
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  • Lucid support team
  • July 22, 2021

Hi William thanks for posting in the community! Since this has to do with your individual account or document I have moved this conversation to a ticket so we can assist you in troubleshooting. 

If any other users are having trouble with lost documents or saving issues please submit a support ticket by filling out this form. Thanks!