I have large diagram that I am showing in the LucidChart Confluence Macro. The diagram shows up great with one exception. I have link text in the diagram. When you click on the link text in the diagram, the actual link pops up in a small modal generally in a corner of the main diagram. This is not ideal, in that it is not always obvious as I’m looking at the link text, not at the corner, but it sort of works. The problem is that if I’m zoomed into the diagram and click the link text, the link modal does not show up at all (it seems like it pops up outside of the visible frame). This makes the link appear to just not work. I noticed that if I click on the link text and then zoom out, then I’ll see it in the corner of the diagram, but I don’t know how a user would ever know that they need to do that. Isn’t there a way to have the link modal pop up over or directly next to the link text that you clicked?
Links in diagrams embedded in confluence don't show up if zoomed in
+1
+24- Lucid Legend Level 10
Hi
It sounds like everything is working as expected, but the link popup in Lucid’s Confluence embed always anchors to the top-left of the full canvas.
- When you’re zoomed in, that popup ends up outside the visible frame, so it looks like nothing happened. Right now the embed viewer can’t reposition the modal next to the link you click.
A reliable other option is to set the link to open in a new tab or convert the text to a hotspot, since those don’t use the popup at all.
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
+1Huma,
I may not have described the problem well, but it is NOT working as expected. When you are zoomed in, the link popup does not show up when I click on linked text. It does not anchor to the top-left of the full canvas, it just does not show up at all. If you zoom in and out, it will appear and disappear. So, to a user, they zoom in, they click the linked text, nothing happens.
As for your “reliable other option”, setting the link to open in a new tab makes no sense as Lucid has a 2 step process for links in the Confluence plugin. One click on the linked text to get the link to show up. Then click on the link to get a new window to open showing the linked material. The problem is that the 2nd step does not happen so you cannot click on the actual URL.
Thanks,
Tim
+24- Lucid Legend Level 10
Hi
I see your point, even though the link technically exists, it’s effectively unusable when zoomed in is the core issue here,
Let’s take it to Lucid internal team to hear their thoughts
CC:
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