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Link that works without login

  • October 16, 2024
  • 1 reply
  • 59 views

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I tried to follow this process to make a link that works w/o login:

https://help.lucid.co/hc/en-us/articles/13592910415380-Guest-Collaborators-in-Lucid

However, it still says ‘Log-in’ required on the page where I make the link, and opening the link asks me to login.

Thanks

Best answer by Chris Mosch

Hi @Locksleyu , 

 

What type of account do you have?  I noticed the following in the documentation link you posted:

 

When I go through the process my options are either “Any logged in user” or “OUR COMPANY ACCOUNT”.  In both cases it is requiring a login to occur.  I believe guest collaboration access has been disabled for our enterprise, but am not an administrator, so I cannot verify.  Perhaps reach out to your admin about guest collaboration?

 

Thank you, 

Chris Mosch

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  • Answer
  • October 16, 2024

Hi @Locksleyu , 

 

What type of account do you have?  I noticed the following in the documentation link you posted:

 

When I go through the process my options are either “Any logged in user” or “OUR COMPANY ACCOUNT”.  In both cases it is requiring a login to occur.  I believe guest collaboration access has been disabled for our enterprise, but am not an administrator, so I cannot verify.  Perhaps reach out to your admin about guest collaboration?

 

Thank you, 

Chris Mosch