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Question

Lines not straight when exporting

  • April 28, 2026
  • 2 replies
  • 16 views

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I am making a somewhat large chart, but when I export it (PNG or PDF), the lines become “wobbly” and not straight. What is causing this? I tried incognito mode and different export methods. 

It could be because I have a lot of objects. Would this sort of thing cause the issue?

 

Comments

Leianne C
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  • Lucid support team
  • April 28, 2026

Hi ​@MetabolismCreator123, thank you for posting in the community! To confirm, is this happening to this specific document or have you noticed it with other documents you try to export as well? 

Could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Help Center article

Thanks for your help and patience. Please let us know if you have any questions! 


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@Leianne C I only got Lucidchart for this project, so I don’t have anything else to test. I made a quick test document with a few lines at different sizes and scales, and it seemed to work.

 

Edit: I did some other testing. Number of objects doesn’t seem to be the issue as far as I can tell. And moving the section I posted into its own document still has the issue.

 

Here’s the PIN: duqlsDHNGzlREYj26oI30gzOQeuYFyS7yZ145842671