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Hi,

 

My document was created and reopen for edit it but some line is losted or dropped in my document.

 

 

Hi ​@prasert_n, thank you for posting in the community.  As a first step, can you try opening the document in a Chrome Incognito browsing session? This often improves performance by starting a fresh cookie session and disabling your extensions. It is also worth noting that saving issues are often related to an unstable internet connection. You may want to look at your internet connection to confirm that this is not a factor. You can see these steps in our Troubleshooting: Lost documents or work article from the help center.

If you have a Team or Enterprise level account, I also recommend checking revision history to see if the changes are there.

Please let me know if those steps don’t help resolve the issue, or if you have any questions! 


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