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Saeid G
March 29, 2018

License request by viewer - annoying issue

  • March 29, 2018
  • 1 reply
  • 26 views

Dear

I have business users without license. It means that they can view but no changes allowed.

Every time they access the chart or push buttons ...  they generate a license request. 

It is very annoying for the business users. 

How can I (administrator) disable it ?

 

Regards Saeid

    Comments

    Karsten B
    Lucid support team
    March 29, 2018

    Saeid

    Thanks for posting.  There is not a way to turn this off.  The requests are not generated automatically.  These users are hitting the license request button.  Likely it is because they wish to edit the document.